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23 Apr 2001 |
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On Banner Ads and Click-throughs
I was reading Slashdot (for like the
third time today) and found an article titled "Banner
Ads: Biggest Advertising Mistake Ever". While I didn't read the linked
news article, I did read the comments (set threshold to 3) and I particularly
liked two comments. The first of which is (excerpted):
The thing about
banner ads is that I'll occassionally see one for something I'm interested
in or for a company I didn't realize had a web presence, but usually I'll
just make a mental note and surf there myself when I'm in the mood to shop...
To which another Slashdot member replied:
What you've described
is the classic model of print advertising. Advertising traditionally doesn't
work by immediately creating a sale, it works by building a largely subconscious
awareness of the brand and product that is being advertised, and associating
that awareness with real (it works!) and imagined (it will make you popular,
get you laid, and bring joy to your life!) benefits (also mostly subconciously.)
That click-through
has become the metric of the success of online advertising is an unmitigated
disaster for on-line publishing. In other domains, no one judges the success
of print ads by the number of people who stop reading the magazine and rush
to the phones, they judge success by the overall increase in business. Likewise,
no one judges the success of billboards by how many cars veer off the freeway
and head towards the advertiser's business, nor TV advertisement by how many
people shut off the TV and run to the mall. However, that is exactly what
is used to judge the viability of banner ads - it is expected to provide instant
business, and advertisers are loathe to pay for online ad campaigns that don't
have a next-click success.
Online publishers
are partially to blame for this by promising the moon to their advertising
customers, and by selling click-through instead of selling brand awareness.
This may be fallout from the heady pre-bust days when no one worried about
revenue, anyway - having big accounts (which produced no revenue) was seen
as more important to attracting investors than the revenue stream was, so
publishers would tell ad sales prospects that they wouldn't have to pay (much)
unless there was a click through. Now, they are paying the price for that
carelessness.
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