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Five Ways
Five Ways To Lose Your Customer
1. Don't Listen.
2. Listen but don't hear.
3. Ignore Complaints or Suggestions.
4. Never Offer a Resolution to the Problem.
5. Deny Any Errors.
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Five Stupid Ways to Lose a Customer
1. Ignore them.
2. Make excuses.
3. Don’t let them “into” your business
4. Read them the rules - "my way or the
highway"
5. Make it hard for them to give you their money
last modified Sep 14, 2006 at 3:23
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